Contact Us
Customer Service
For questions about part availability, pricing, sales, existing orders, or warranty claims related to purchases made directly through our business, please contact our main support team.
Online Orders
Our e-commerce team supports orders and part inquiries placed only through our official websites: grassyautoparts.com and shop.roadtestedparts.com.
Please note:
- (804) 829-2649 and [email protected] are monitored exclusively for these two websites.
- We do not provide support for orders placed on eBay or Car-Part.com through this phone number, email, or our website’s contact forms.
- This email is not intended for HR or employment-related questions. Please refer to official job postings for appropriate contacts.
grassyautoparts.com Orders
We’re happy to assist with order issues, part inquiries, and general support related to our official sites.
Car-Part.com
Car-Part.com orders are not supported here. Please use Car-Part.com’s live chat or customer service system for help.
Pickup Locations
Pickups are only available for pre-ordered parts at designated locations. Please confirm your pickup site in advance with your sales representative.
West Liberty, KY
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I'm consistently impressed with the level of service at this establishment. The sales team, both men and women, go above and beyond. Their facility is always immaculate, and the warranty is a great perk. The staff is friendly, approachable, … More and truly knowledgeable. I'll be a regular here
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Spoke with Bubby on a Thursday, ordered an alternator and he promised it by Monday, I received the part Saturday and it was in great condition! I live in Lexington and am so grateful for the top tier service. If you need a part for your … More car and want it affordable, even if you live outside of west liberty give them a call and they can deliver a quality part. Thanks again.
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Ordered a wiper motor and transmission. First one didnt bolt right though their system showed only 1 type available for my year model. They quickly switched the part for me with the correct unit and it works fine. Price was great and service … More was impeccable. Great place for parts. I will definitely be doing more business here!
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Really helpful people. Went to pick up a back window for my bf's car at Grassy. When I got there, a chick at the window did the necessary paperwork, then had me pull to the side door. She came out carryin' it herself! I was … More wowed! Lol. You go girl! Ya'll...get whatcha need at Grassy!
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The lady working in the front office was every helpful. She made sure I got the right part this time. The parts I have got is good they work as they should. Keep up the good work.
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. Nice, friendly, helpful employees. Not too far from home and the price for my transmission was the best price I've found. And has a warranty.
