Contact Us
Customer Service
For questions about part availability, pricing, sales, existing orders, or warranty claims related to purchases made directly through our business, please contact our main support team.
E-Commerce
Our e-commerce team provides support exclusively for orders and part inquiries placed through our official websites: grassyautoparts.com and shop.roadtestedparts.com.
Please note: the email [email protected] is only monitored for questions related to these websites. We do not provide support for orders or inquiries from eBay or Car-Part.com via this email or through our site’s contact form.
Additionally, this email is not intended for HR or employment-related inquiries. Job applications, resumes, or questions about hiring should be directed to the appropriate HR department or contact listed in any official job posting.
For help with third-party orders, please contact eBay or Car-Part.com support directly.
Pickup Locations
Pickups are only available for pre-ordered parts at designated locations. Please confirm your pickup site in advance with your sales representative.
West Liberty, KY
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I'm consistently impressed with the level of service at this establishment. The sales team, both men and women, go above and beyond. Their facility is always immaculate, and the warranty is a great perk. The staff is friendly, approachable, … More and truly knowledgeable. I'll be a regular here
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Ordered a wiper motor and transmission. First one didnt bolt right though their system showed only 1 type available for my year model. They quickly switched the part for me with the correct unit and it works fine. Price was great and service … More was impeccable. Great place for parts. I will definitely be doing more business here!
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Really helpful people. Went to pick up a back window for my bf's car at Grassy. When I got there, a chick at the window did the necessary paperwork, then had me pull to the side door. She came out carryin' it herself! I was … More wowed! Lol. You go girl! Ya'll...get whatcha need at Grassy!
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The lady working in the front office was every helpful. She made sure I got the right part this time. The parts I have got is good they work as they should. Keep up the good work.
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. Nice, friendly, helpful employees. Not too far from home and the price for my transmission was the best price I've found. And has a warranty.
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I needed a very hard to find rear differential. They had one. I drove 8 1/2 to pick it up. The price was very cheap. The differential worked perfect in a 4wd.. Thank you so much for such professional service. Tom from Tennessee.
